About the Lab

AI-Fueled Marketing

Westward Marketing Lab was established In 2015 after 20+ years of marketing B2B and B2C Brands.

Hello! I am Tom Sullivan, founder and lead marketing sapien at Westward Marketing Lab. I’m a data-driven creative and digital marketing strategist blending performance media, AI innovation, and SaaS tools to shape go-to-market strategies for clients. From building custom GPTs to optimizing high-converting ad campaigns, I bring technical precision and creative strategy together to solve problems and scale results.

In 2015, I founded Westward Marketing Lab to integrate traditional marketing principles with the latest marketing technologies. With over 30 years of experience in marketing, product management, and sales across many B2B and B2C sectors, I have dedicated my career to understanding the psychology of brand development and consumer behavior, allowing us to craft strategies that resonate deeply with ICPs (target audiences).

10 years later, we are moving at an extreme pace, necessary to navigate the rapidly evolving landscape of AI, digital marketing, sales, and GTM strategies. We often update our areas of research and learning on our Experiments page.

Digital Marketing + AI metamorphosis

Westward Marketing Lab started as a digital marketing service provider but has evolved into an AI-enabled full funnel Go-to-Market and Growth strategic partner for funded small and middle-market companies whose long term strategy includes:

  • Customer-Centric Products / Services / GTM

  • Maximizing Brand Equity

  • Maximizing Brand Value

  • Acquire a Dominant TAM / SOM Position

  • Sustained Revenue Growth

  • Maximizing MER, ROAS, ROI, AOV, ARR, LTV

ai tools shaping our Agency evolution

At Westward Marketing Lab, we integrate a wide range of AI tools to enhance the efficiency, creativity, and performance of our campaigns. These applications help us automate repetitive tasks, uncover deeper insights, streamline media production, and deliver more personalized marketing strategies for our clients. By leveraging the latest advancements in AI technology, we ensure our team stays focused on high-impact strategy and innovation while AI handles much of the heavy lifting behind the scenes. Below is a partial list of AI tools we use to power our agency operations.

  • ChatGPT

  • ChapGPT Community Apps

  • Claude

  • Gemini

  • DeepMind

  • Perplexity

  • DALL:E

  • Sora

  • SaaS tools built on AI models

Westward Marketing Lab Locations



Charlotte, NC


Pittsburgh, PA


Grover Beach, CA